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OnlineShoes: Products & Services

Men's, women's and dress, athletic, and casual shoes - find these and more at OnlineShoes .

OnlineShoes is the very first online shoe retailer in the US. They have a wide range of footwear products that are not only authentic but are valued lesser than most competitors. They also have a clearance outlet where shoes are sold at a bargain price.

They carry world renown brands like Adidas, Nike, Merrell, Kalso Earth and a lot more. Free shipping is offered on all orders and an amazing return policy applies to most orders. They have a legacy in selling shoes spanning to more than 4 decades making them an authority in Footwear market.

OnlineShoes: Company Background founder Dan Gerler sold his first pair of shoes at age 11 in the north Seattle Red Wing store his father opened in 1968. Their journey to where they are now is a journey full of hospitality that comes from a family-owned business, as well as the confidence from a retailer who may have started online in 1996, but truly began over 40 years ago at a neighborhood shoe store in Seattle, WA

Today, they are proud to claim that they are the very first online shoe retailer in the world and are definitely here to stay.

OnlineShoes is located at 1730 Minor Ave Ste 700, SeattleWA 98101-1481and is headed by its President Mr Daniel Gerler.

OnlineShoes: Customer Feedback & Reviews

OnlineShoes is a Customer Certified Retailer by Bizrate, a STELLA Service Elite member and a Bizrate Circle of Excellence 2010 awardee. Those are just some of the proofs of how much they value customer service. This characteristic of theirs is very evident through the positive reviews they got from their shoppers.

Below are some of their reviews.

"Great and convenient way to order shoes with exceptional service to boot (no pun intended). Wide selection of all kinds of footwear of the highest quality and the delivery was outstanding. Have ordered many shoes, boots, and sandals through Online.."

"Almost always find what I'm looking for - and more!! Great service and prices. Have made the majority of my shoe purchases over the past year from OnlineShoes."

"I'm returning my purchase, too small.Have to call customer service today, Aug 20,2012Otherwise I was very satisfied with my online experience withOnlineShoesSo far a satisfied customerLinda Kronholm"

OnlineShoes: Business Credibility & Trustworthiness

OnlineShoes is a member of several non-profit  online organizations which promotes  high quality customer service to online shoppers. This is probably the reason that in spite being not a BBB accredited merchant, they are able to get a rating of A+ on a scale of A+ to F from BBB.

Factors that raised's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 7 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.
OnlineShoes: Website Popularity & Google Ranking

Alexa Website Analysis is ranked #13,434 in the world according to the three-month Alexa traffic rankings. Compared with internet averages, its users are disproportionately Caucasian, and they are disproportionately higher-income, moderately educated women over the age of 35 who have more children. Visitors to the site spend roughly five minutes per visit to the site and 36 seconds per pageview, and has a bounce rate of roughly 32% (i.e., 32% of visits consist of only one pageview). Approximately 24% of visits to this site are referred by search engines.

OnlineShoes has a very good Google Pagernk of 5/10.

OnlineShoes: Social Media Presence

Stay updated with the latest on OnlineShoes by following them on your favorite social media sites. Read their blog and be informed about how shoes are made and a lot more. Sing-up to their mailing list and get special coupons and discounts sent straight to your Inbox.

Find and like their Official Facebook Fan Page which has more than 15,000 likes

Follow them on Twitter @OnlineShoes_com which currently has 2,500 plus follows

Watch some of their video presentation on their Official YouTube Channel which has been viewed more than a million times.

OnlineShoes: Website Security & Safety

OnlineShoes employs the latest technology on their online store to make sure that your shopping experience is risk free. They make use of SSL technology and encrypt confidential data that you enter. Additionally, their website is secured by Verisign. Verisign guarantees that the Information exchanged with any address beginning with https is encrypted using SSL before transmission.

Safe browsing diagnostic shows the following results for OnlineShoes. Click this link to view the entire result of the google diagnostic done for this website.

  • This site is not currently listed as suspicious.
  • Of the 17 pages we tested on the site over the past 90 days, 0 page(s) resulted in malicious software being downloaded and installed without user consent. The last time Google visited this site was on 2012-08-19, and suspicious content was never found on this site within the past 90 days.
  • This site was hosted on 1 network(s) including AS14492 (DATAPIPE).
  • Over the past 90 days, did not appear to function as an intermediary for the infection of any sites.
  • This site has not hosted malicious software over the past 90 days.

OnlineShoes: Pricing & Packages

To guarantee customers that they got the best deals on shoes at OnlineShoes, they are offering a price match guarantee. If you find an item for a lower price on another website, let them know within 10 days of your purchase and they will refund you with the 110% of the difference, that's how confident they are that they have the lowest price online.

Below are some of their products.

  • Men's Merrell Moab Ventilator - $89.95
  • Girls' Dansko Gitte Patent - $69.95
  • Women's Apex Mary Jane - $129.95
  • Women's Kalso Earth Shoe Exer-Wal - $38.97
  • Women's J.Reneé Staci - $46.99
OnlineShoes: Shipping Rates & Policies

OnlineShoes currently does not ship to Canada and other international addresses due to vendor restrictions and payment verification methods but they are more than happy to ship orders to the United States, APO/FPO addresses, and any U.S. territory.

Ground shipping is always free on all regular-priced and sale items. You can also have your orders expedited overnight, 2 days or 3 days if you can wait. 

For items bought at Clearance Sale, pay only a $5 shipping fee, no matter how many clearance items you get or add a sale or regular priced item to ship everything for free!.

OnlineShoes: Payment Methods Accepted

Aside from credit cards that bear the logo of Visa, Master Card, American Express or Discover, OnlineShoes allows payments using other alternative methods.

They accept a more secured online payment option through Paypal. With Paypal, there is no need for the customer to reveal the credit card details online, even with the merchant. If you don't have a Paypal account nor a credit card, you may also take advantage of the BillMeLater payment option.

OnlineShoes: Returns, Refunds & Exchange Policy

OnlineShoes unbelievably accepts returns within 365 days of original purchase date. The same duration applies to exchanges. All returns must be in original and unworn condition, with the original shipping box and packaging. Returns must be accompanied by the original receipt or packing slip.

Refund will only be issued on the original mode of payment used. Shipping charges are non refundable. In case you want to have your item exchange, you may qualify for free return shipping. Simply let them know and they will send you a prepaid label.

OnlineShoes: Product images & screenshots
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Save at Least 10% On Select Brands @ OnlineShoes
Save at Least 10% on Select Brands Everyday @ OnlineShoes
Get Daily Special at Save at Least 10% on Select Brands Everyday @ OnlineShoes
Get 20% Off full-priced items when you spend $100 or more @ OnlineShoes
Get 25% Off Ugg Shoes @ OnlineShoes
Get $25 Off Orders Over $100 on Select Items + Free Shipping @ OnlineShoes